2024 Association Trends Study

A New Era of
Associations:

The transformational
power of technology

Take a look at some of the insights

Associations must embrace technology to align with member expectations and future-proof their organization.

 

Technology is rapidly advancing, creating widening gaps in member expectations, generational differences in tech usage, and diverse views on AI. To stay ahead, association leaders must act swiftly to deliver tangible benefits to their members. Explore how association professionals are leveraging technology to drive revenue, enhance member value, and secure their organizations’ future.

What you’ll learn:

  • How association members and professionals are currently using AI
  • Strategies to prepare your organization for generational differences in technology usage
  • How attitudes towards association’s technology usage have changed

This study, with data collected from hundreds of association leaders and thousands of members, offers actionable takeaways to stay on top of the latest technology trends, guide your organization’s strategies, and drive deeper member engagement and loyalty.

Fill out the form to download the full report

Fill out the form to download full report.

Insight 1

Boost your future with AI.

Members are ahead of their professional organization when it comes to AI. They’re adopting AI in their work more than Pros. This creates an opportunity for organizations to embrace AI adoption, enhancing member experience and overall value.

18%

of association professionals say their organization uses AI.

Of those
that use AI

42%

of association professionals say their organization will spend more on AI in the 
next year.

Takeaway

Your members’ expectations and interests in engagement with an association

Your members’ expectations and interests in engagement with an association

Only

9%

of association professionals feel their organization is very prepared for the future.

54%

of the members who consider their organization an early adopter of technology connect with their association at least once a week.

Insight 2

Early tech adoption continues to drive member satisfaction.

As in studies from previous years, there continues to be a strong correlation between technology and Member loyalty. Members who view their professional organization as an early adopter of technology are more satisfied and connected with the organization.

Takeaway

Invest in your association’s technology to drive member engagement, loyalty, and connection.

Invest in your association’s technology to drive member engagement, loyalty, and connection.

On-demand Webinar

The Big Reveal: 

2024 Association Trends Report 

Ready to learn more about the latest member technology trends? Join Momentive Software (formerly Community Brands) and Edge Research for the comprehensive findings of the 2024 Association Trends Study: A New Era of Associations, the only industry research report with sentiments from both association members and professionals.

During this on-demand webinar, we revealed the latest insights into how investing in the latest association technology enhances the member experience and association growth.