Executive Leadership Team

Mike Henricks
Mike Henricks

Mike Henricks

Interim CEO, Momentive Software (formerly Community Brands)

A seasoned executive with more than 30 years of leadership experience across financial services, business services and technology industries, Mike has a proven track record in leading the monetization efforts of portfolio companies that result in business growth.

As Momentive Software’s interim-CEO, Mike will guide the company through its next phase of growth. He plays an active role in the company’s day-to-day operations that is anchored by a dedication to employees and customers, and a commitment to software innovation that drives growth for mission-oriented organizations and accelerates lasting social change across their communities. Mike was formerly CFO of the company and transitioned to interim CEO in conjunction with the company’s recent acquisition by TA Associates.

Prior to joining Momentive Software, Mike held CFO roles at many industry -leading companies, including electrical services company, Shermco Industries, specialty equipment rental provider, Bakercorp, and Mortgage Contracting Services. Additionally, he previously served as CFO at Stream Global Services and helped guide the $1B company to over 30% revenue growth and EBITDA by over 70% during his tenure.

Mike is passionate about teamwork, innovative thinking, and a champion of change that results in better business and customer outcomes. With a skillset that encompasses extensive risk management, domestic and international tax, treasury and capital markets intricacies and investor relations, Mike has played a crucial role in dozens of successful acquisitions and dispositions, from early-stage prospecting to closing and through full integration.

Mike is GE Six Sigma Trained and holds a bachelor’s degree in economics from St. Olaf college and master’s degree in accounting and finance from University of Minnesota’s Carlson School of Management.

Mike is a member of the Rocky Mountain Elk Foundation and Ducks Unlimited Association and lives in Dallas where he supports Feed My Starving Children and American Lab Rescue.

Mike Henricks

Chief Executive Officer

Mike Shea
Mike Shea

Mike Shea

Chief Operating Officer, Momentive Software (formerly Community Brands)

Mike is an experienced executive with a track record of improving customer experience, team member engagement and P&L results. He has been successful across multiple industries including Banking, Technology Enabled Business Services and Healthcare Services. He has significant M&A experience and has led multiple business integration programs. Throughout his career, he has greatly valued, and been known as a developer of diverse and engaged teams that are committed to delivering consistently great customer experiences.

As Momentive Software’s Chief Operating Officer, Mike looks for ways to enhance business processes to improve customer experience and fuel business growth. He prioritizes employee engagement and customer retention by promoting alignment, trust and collaboration across teams while seeking new ways to deliver even more value to customers.

Prior to joining Momentive Software, Mike served as senior director, consumer and business banking enablement at TCF Bank where he led customer facing and business operations teams following M&A activity and resulted in improved operational efficiencies and revenue growth. Prior to this, Mike held business operations leadership roles at healthcare technology service provider, nThrive, Stream Global Services and HCM software provider, Ceridian Corporation (now Dayforce) and GE Capital.

Mike holds a bachelor’s degree in business administration and information management from the University of North Dakota.

Mike lives in Prior Lake Minnesota.

Mike Shea

Chief Operating Officer

Susan Gilmartin
Susan Gilmartin

Susan Gilmartin

Chief Marketing Officer, Momentive Software (formerly Community Brands)

Susan has over 25 years of global leadership experience in cross-functional management and B2B enterprise software with a successful history of implementing strategic business initiatives that establish organizational leadership in the market and fuel growth.

As Momentive’s Chief Marketing Officer, Susan brings a vast experience in enterprise technology and a commitment to her mission of empowering nonprofits and associations to reach their goals and create a positive impact in the world. She remains dedicated to this mission as she manages and executes Momentive’s go-to-market strategy and brand rollout.

Gilmartin was previously President of Community Brand’s Nonprofit division where she led an expansive team in executing revenue-generating business strategies and delivering customer-focused solutions. Prior to joining Momentive, Gilmartin had a 20+ year career in the healthcare services field in a variety of senior executive positions, most notably as Chief Operating Officer of EMSI’s Healthcare Business. Prior to EMSI, Gilmartin held a senior leadership role at management and technology consulting firm, Slalom.

Susan Gilmartin

Chief Marketing Officer

Michael Sheridan
Jay Greaves

Jay Greaves

Chief Of Staff, Momentive Software (formerly Community Brands) 

Jay is a pioneer in business transformation and revenue optimization, with over two decades of experience in enterprise change management and strategic planning that result in exceptional business outcomes.

As Momentive’s Chief of Staff, Jay focuses on establishing a smooth execution of the corporate vision and priorities, with an emphasis on ensuring the overall performance and effectiveness of functional areas across the company align to support business goals.

Prior to joining Momentive, Greaves served as a business transformation consultant, helping organizations successfully navigate business strategy change through alignment and optimization of people, processes and technology. He also held leadership roles at SaaS solution provider, isolved, and HCM solution provider, Ceridian (now Dayforce) where he played a vital role navigating the company through a successful IPO. Prior to Ceridian, Jay held leadership positions across several divisions of Delta Air Lines, where he also served as an enterprise change coach.

Jay holds a Master of Science in Organization Development (MSOD) degree from Pepperdine University’s Graziadio Business School and a bachelor’s degree in behavioral science & business from Oglethorpe University.

Jay is a member of the International Society for Performance Improvement. He lives in Atlanta, Georgia where he supports the work of Open Hand and Chris180.

Jay Greaves

Chief of Staff